This is my profileContact via CazVidRethabile
Customer Service Professional at Ascensos
Contact
Mfuleni, Western Cape
Available on CazVid
Competencies
Effective CommunicationAdvanced
Skilled in conveying information clearly and listening actively to understand customer needs.
Problem SolvingIntermediate
Capable of analyzing issues and providing effective solutions under pressure.
Emotional IntelligenceAdvanced
Able to manage emotions and empathize with clients, improving service quality.
Stress ToleranceAdvanced
Remains composed and effective during high-pressure situations.
Team CollaborationIntermediate
Works well with others to meet team objectives and improve customer experience.
Education
12
Fairdale high School
Languages
Englishgood speaking, read and write
Sothonative speak
Isixhosagood read, speak, write
Afrikaansgood speak
Summary
Dedicated customer service professional experienced in delivering exceptional support, resolving complex issues, and fostering positive client relationships. Skilled in communication, emotional intelligence, and teamwork.
Key Achievements
- Consistently delivered exceptional customer service, enhancing client satisfaction.
- Demonstrated strong problem-solving skills to resolve complex customer issues efficiently.
- Maintained high stress tolerance and emotional intelligence in fast-paced environments.
- Collaborated effectively with team members to achieve common customer service goals.
- Utilized active listening and effective communication to improve customer interactions.
Experience
Customer Service
Ascensos
Skills
Effective CommunicationProblem SolvingEmotional IntelligenceStress ToleranceTeam Collaboration
Published on CazVid - Jun 2, 2026