Robert - Customer Service Representative with Extensive Call Center Experience
Punta Cana, La Altagracia, Santo Domingoen
Worked in multiple call centers including Samsung case management, seated reservation app, and Google Business Profile
Served as both a customer service representative and trainer, demonstrating role progression
Published on CazVidVideo interview available
Summary
Experienced customer service representative with call center and training experience, seeking remote work.
Video Resume
Key Achievements
- Gained broad experience in handling diverse customer service platforms and scenarios
Skills
Customer ServiceExpert
Provided support and managed customer interactions across various platforms.
Training & DevelopmentIntermediate
Trained new staff and improved team performance in call center environments.
Communication SkillsExpert
Communicated effectively with clients and team members to resolve issues and provide information.
Technical SupportIntermediate
Used multiple platforms such as reservation apps and business profiles to assist customers.
Multilingual SupportBeginner
Basic ability to communicate and support clients in different languages, primarily Spanish and English.