Dedicated customer service and technical support agent with proven ability to resolve issues efficiently, ensuring customer satisfaction. Skilled in troubleshooting, communication, and adaptability across multiple companies and platforms.
Extensive experience handling customer inquiries, resolving issues efficiently, and ensuring positive client interactions.
Proficient in troubleshooting technical problems, particularly related to gaming consoles and software platforms.
Effective communicator capable of conveying complex information clearly and empathetically.
Quickly adapts to new environments and roles, maintaining performance under changing circumstances.
Ibex- Westem Union
Agent on call for 6 months, BackOffice for 3 months
Ibex- Toast
Agent on call for 5 months
Inspiro-Ev Connect
Agent on call for 3 months
Concentrix-Microsoft Xbox
Agent on Call for 9 Months
Licentiate
High School
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