Sandeep - IT Support Engineer with 4+ years of cross-platform experience

Aurangabad, Maharashtra, Indiaen

Installed, configured, and maintained desktops, laptops, and IT infrastructure for end-users.

Provided comprehensive Windows, Linux, and server support, including troubleshooting and system upgrades.

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Summary

Multifaceted IT Support Engineer with expertise in systems administration, network support, and automation tools.

Key Achievements

Supported network and security systems such as CCTV servers, NAS, and network printers.

Skills

Operating SystemsAdvanced

Experienced in managing Windows OS and multiple Linux distributions including RHEL, Ubuntu, and OpenSUSE.

Network & SecurityIntermediate

Handled network hardware, configuration, and security systems like CCTV and network printers.

Technical Support & TroubleshootingAdvanced

Provided Level 1 technical support, remote desktop assistance, and hardware troubleshooting.

DevOps & Automation ToolsIntermediate

Worked with Linux, Docker, Kubernetes, Terraform, Jenkins, Ansible, and Shell Scripting for automation.

Programming & Monitoring

Experience

IT Support Engineer

InfoSec System Pvt Ltd

Mar 2025 - Aug 2025

Installed and configured Desktops, Laptops, and other authorized IT equipment., Installed and maintained Windows OS (10, 11) and Linux distributions., Performed Windows Server installations., Installed and supported Microsoft Office applications including Outlook, Word, PowerPoint, and Excel.,...

Technical Support Intern

Global IT Providers

June 2024 - December 2024

Analyzed and provided complete solutions for user tickets related to Linux issues (Ubuntu &amp; OpenSUSE) using Linux and DevOps tools., Created well-documented solutions for troubleshooting and technical skill development., Installed and configured RHEL 9, OpenSUSE, and Ubuntu operating...