santiago

RECEPTIONIST

Skilled in handling customer inquiries, providing excellent customer service, and resolving issues promptly.

RECEPTIONIST

Skilled in handling customer inquiries, providing excellent customer service, and resolving issues promptly.

CUSTOMER SERVICE AGENT

Successfully resolved customer inquiries and complaints, ensuring high levels of satisfaction.

Executive Supervisor

Managing and coordinating the activities of a team or department, ensuring alignment with overall company goals, and implementing strategies to achieve those goals.

Medical scheduler

Manage and coordinate appointments for patients and healthcare providers, ensuring smooth patient flow and efficient use of medical resources. They are often the first point of contact for patients, handling scheduling, rescheduling, and cancellation of appointments.

Operation Manager

Plan and coordinate the company's daily operations to ensure all cleaning services are completed efficiently, on schedule, and according to company standards.. Schedule and assign staff, equipment, vehicles, and cleaning supplies to maximize productivity and operational efficiency.. Maintain strong communication with clients by addressing concerns, resolving service issues, and ensuring high levels of customer satisfaction.

Customer support executive

Schedules, reschedules, and cancels patient appointments while maintaining an organized provider calendar.. Answers incoming phone calls and responds to patient inquiries in a professional and courteous manner.. Verifies patient demographics, insurance information, and referral requirements before appointments.. Coordinates appointment availability based on provider schedules and patient needs.. Assisted customers by phone, email, and chat with travel planning, reservations, and itinerary changes.. Booked domestic and international flights, hotels, car rentals, vacation packages, and travel insurance while ensuring accuracy and compliance with company policies.. Provided information on fares, schedules, travel requirements, and destination details.. Resolved customer inquiries, cancellations, refunds, and travel disruptions in a professional and timely manner.

Medical Scheduler