Santiago - Customer Service and Technical Support Specialist with 40 years experience

Summary

Santiago offers 40 years of expertise in BPO, customer service, technical support, and fraud detection, with a commitment to helping others and continuous self-improvement.

Video Resume

I've worked for the tier 1 of an extended warranty company, also for the technical support department of ring devices and then for ring alarm(as a different department), i also worked for a nutrition meal company called optavia, and my last job was in the fraud department of capital one bank. I commit to help people as much as i can and i like to develop myself in understanding information and apply the best communication for each interaction. Cx service and tech support

Key Achievements

• Contributed to team operations in diverse industries including banking, tech, and nutrition

Skills

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