Sheyka - Project Manager with 10+ years of experience in IT industry

Extensive experience managing IT projects from initiation to closure.

Led diverse teams to achieve project goals and improve collaboration.

Maintained relationships with clients and stakeholders to align project expectations.

Identified and mitigated project risks to minimize delays and cost overruns.

Attention to Details, Active listening and Improving Customer Experience, Building Customers loyalty, Team player, Time Management, Flor support when needed

Assisting customer verifying they balance, Ordering replacement cards., Reaching customer satisfaction., Activating customer Debit Card (Netspend)

Keep track of assigned accounts to identify outstanding debts., Plan course of action to recover outstanding payments, Locate and contact debtors to inquire of their payment status, Negotiate payoff deadline or payment plans, Create trust relationships with debtors when possible, to avoid future issues., Effective skills on using Excel and other programs to keep track of potential customers payments.

Fixing Consumer Credit., Educating them about credit., Helping build credit., Giving tools to track credit Score