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Sinenhlanhla
Store Manager at Clicks and Manager at Zizameleni
Video resume
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Competencies
Skilled in addressing customer inquiries and resolving complaints to ensure satisfaction.
Experienced in managing teams and fostering collaborative work environments.
Effective communicator with strong interpersonal skills for customer engagement and team coordination.
Proficient in prioritizing tasks to meet deadlines and optimize productivity.
Flexible in handling changing priorities and working under pressure.
Education
Languages
Summary
Dedicated professional with experience in retail management, customer service, and insurance promotion. Skilled in team leadership, communication, and operational efficiency, committed to driving business success.
Key Achievements
- Led customer service initiatives, enhancing client satisfaction and retention.
- Managed store operations, boosting efficiency and sales performance.
- Promoted and sold funeral insurance policies, increasing policy uptake.
- Provided administrative support and resolved customer issues effectively.
Experience
volunteer
Assisted customers with funeral insurance inquiries. Helped resolve customer problems and complaints. Promoted and sold funeral insurance policies. Provided customer service and administrative support
Store Manager
Manager
Skills
Video Transcript
Video Transcript 1
I don't mind working as a team. It's a great experience I ever heard, and I always take the responsibility seriously. Working as a team is quite nicely. You get to gain more communication, more experiences, and you're going to get more ideas from different people and come up with one solution that will assist you all as a group or as a team to complete the task and do a task as it is followed the rules. And the task becomes more very excited. Thank you, thank you, thank you, thank you, thank you. I think I'm done. I'm done. By taking it, it seems multiple people involved. We pick up to each other. We get to see the problem that is coming and we have three solutions and come up with some different solutions with different ideas. This is very nice. You know, it gets mostly the people and how they are thinking. Yeah, yeah, yeah.
Video Transcript 2
I have entry in chemical engineering and metrics certificates. I also have six months experience in sales marketing and this is a Millennium Funeral Cover. My strength and my skills, my weakness is that I can't say no.