Experienced in customer support, coaching, and classroom management, with a focus on delivering quality service and effective teaching.
Applied in handling customer requests and achieving positive feedback
Conducted training sessions and coaching to improve team performance
Managed classroom activities and developed engaging lesson plans
Taught and improved English language skills for students
Concentrix Honduras
Handled requests friendly and knowledgeable, Achieving positive customer feedbacks, Monitoring and goal settings, Offering coaching/feedbacks and additional training required
Visión Christian Bilingual School
English level delivery and improvements classes, Multitask development, School class handling, Class management
High school degree
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