steve

Supervisor

Supervise high-volume daily operations, allocate duties and support team performance across the shift.. Responsible for opening/closing, cash handling, operational checks, stock, deliveries, ordering, FIFO and waste control.. Maintain service, food safety and cleanliness standards; resolve customer and operational issues professionally.. Support training and development of team members and consistent execution of company procedures.

Store Manager

Managed day-to-day store operations, team supervision, customer service, cash procedures, stock control and ordering.. Maintained efficient service and supported staff performance during busy trading periods.

Bar Manager

Managed bar operations within a 5-star resort, leading staff and maintaining high guest-service and presentation standards.. Planned shift coverage, trained team members and handled guest feedback, complaints and special requests.. Controlled stock, wastage, equipment standards and supplier requirements.. Led daily bar operations in a 5-star all-inclusive hotel, supervising staff and ensuring consistent service during busy periods.. Managed stock levels, cash procedures, staff scheduling and guest concerns with a focus on operational efficiency.

Bar Manager

Bartender/Barista

Delivered personalised beverage and coffee service in a luxury boutique-hotel environment, responding to guest requests and maintaining premium presentation standards.

Barista/Bartender

Barista/Customer Service

Barista/Customer Service

Customer Service/Insurance Advisor

Handled customer enquiries, complaints and product guidance by phone, email and face-to-face while building long-term client relationships.

Brand Sales Representative

Managed retail and wholesale client relationships, presented collections and negotiated commercial terms.