Tammy - Loan Processor and Contract Negotiator with diverse financial and legal experience

Effective in in-person, phone, and written interactions with clients and team members.

Experienced in negotiating, establishing, and fulfilling contractual agreements.

Proficient in analyzing documents to facilitate claim resolution and produce client communication.

Skilled in accurately maintaining records across multiple platforms and managing data entry tasks.

Handled legal record review and lien filings within credit support roles.

Provided clear communication with clients and employees in person, by phone, and in writing., Negotiated, established, and fulfilled contracts to achieve positive outcomes., Securely confirmed and documented financial transactions.

Analyzed contracts and supporting documents to produce timely claim resolution., Produced written communication to clients regarding claim outcomes., Maintained accurate documentation over several platforms.

Call center., Heavy call volume, 160 connects daily average., Inbound and outbound calls., Requested payment for outstanding debts., Achieved and surpassed weekly and monthly income targets.

Reviewed and assessed credit records to assess feasibility of legal action., Filed liens.

Received inbound calls for loan services and performed data entry of loan applications.