Tatiana - Virtual Assistance & Accounting Specialist with diverse admin and finance skills

Handled schedules, email management, and document organization for clients and institutions.

Performed accounts receivable management, reconciliations, and prepared financial reports.

Managed customer inquiries, resolved issues, and facilitated payment processes efficiently.

Provided comprehensive support including scheduling, communication, and document management.

Provide comprehensive administrative and accounting support., Manage client communication, organize schedules, perform administrative tasks such as email and document management, and offer customer service., Assistance with accounting tasks, handling accounts receivable, performing reconciliations, preparing financial reports.

Manage and evaluate payment flows to ensure efficiency and compliance., Accurately identify late payments and classify them for timely action, while preparing detailed reports on the recovery of overdue amounts., Provide comprehensive customer support, assisting and resolving concerns on various platforms, and facilitating the payment process., Offer virtual assistant support, including managing client communication, scheduling, document management, and administrative tasks.

Personalized attention to customers, ensuring a positive experience in each interaction, prompt problem resolution and complaint management, using empathetic skills and negotiation techniques., Efficient handling of customer service systems and tools to provide accurate information and effective solutions.