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Tessa
Customer Service & Virtual Assistant with 6+ years in BPO
Video resume
Virtual Assistant
A tech savvvy, having a wide range of computer skills and a high level of proficiency with commonly used software and business programs.
Contact
Asia, Western Visayas, Philippines
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Resolved customer conflicts and maintained high satisfaction in a BPO environment.
CommunicationAdvanced
Effective verbal communication skills, fluent in speaking and listening for diverse customer interactions.
Virtual AssistanceIntermediate
Provided administrative and support services remotely utilizing various business tools.
Computer SkillsAdvanced
Proficient with widely used software applications and business programs, supporting diverse operational tasks.
Summary
Experienced BPO professional with over six years in customer service, fraud analysis, and virtual assistance, skilled in communication, conflict resolution, and multitasking.
Key Achievements
- Handled varied roles including fraud analysis, cold calling, and virtual assisting
- Accumulated over six years of extensive experience in BPO customer service
- Developed proficiency with computer software and business programs for effective virtual support
Skills
Customer ServiceCommunicationVirtual AssistanceComputer Skills
Published on CazVid - Jul 3, 2025