Dedicated professional experienced in customer service, client management, and teaching. Skilled at providing high-quality support and fostering positive learning environments across hospitality, tech, and education sectors.
Provided high-quality customer service through phone, in-person, and digital channels, managing inquiries and reservations.
Taught English to diverse learners, planned activities, tracked progress, and contributed to publicity efforts.
Handled guest check-ins/outs, reservations, billing, and client inquiries ensuring smooth operations.
Supervised young children, organized age-appropriate activities, and maintained a safe learning environment.
Kalahari Resorts & Convention center
Providing high-quality customer support through phone calls and in-person interactions in a fast-paced environment, Managing guest check-ins and check-outs, reservations, and billing inquiries, Handling high volumes of guests while maintaining efficiency and professionalism
Accedo
Customer support through calls and digital channels, Handling client inquiries and providing information, Managing cases and documenting interactions in internal systems
The English Coach
Teaching English to students of different ages and proficiency levels, Managing schedules, Tracking progress and providing continuous feedback, Participating in publicity content creation
Holy
Teaching and supervising children between two and four years old, Planning age-appropriate activities, Supporting early learning through structured routines, Supervising and ensuring a safe, organized, and positive environment
High School Diploma
Business Administration
Organizational psychology
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Managed case records and documented customer interactions accurately in internal systems.
