Dedicated professional with over 3 years' experience in delivering technical support and customer service in telecommunications, finance, and retail sectors. Skilled in troubleshooting, communication, and team collaboration, committed to providing high-quality service and operational...
Applied troubleshooting skills to resolve technical issues effectively for diverse client needs.
Provided consistent, friendly, and professional service across telecommunications, financial, and retail sectors.
Utilized bilingual abilities in English and Spanish to enhance customer interactions and team collaboration.
Managed work assignments and vendor communication to ensure timely service execution.
Blackhawk
Provided comprehensive technical support and customer service for telecommunications and financial clients, effectively managing troubleshooting and issue resolution., Managed work order dispatch and vendor coordination, ensuring efficient and timely service delivery to maintain high operational...
Concentrix
Foundever
Yum Yum Donuts
Managed daily administrative tasks and point-of-sale operations, demonstrating high levels of accuracy and cash handling integrity., Delivered prompt and friendly customer service in a retail environment.
High School Diploma
Cabin Crew Specialized Training
Advanced English Course Completion
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