Experienced in managing client relationships, supervising educational programs, and coordinating logistics operations with bilingual proficiency.
Handled client communication, support, and issue resolution across education and logistics sectors.
Managed dispatch, shipment tracking, provider negotiations, and compliance within transportation.
Supervised and trained teachers, designed course content, and monitored student performance.
Closed sales, negotiated rates, and managed client relationships in travel and education settings.
IBEC
Maintains strong, ongoing communication to understand the school’s goals and challenges, Works to keep schools satisfied so they renew their contracts and don’t leave (known as reducing churn), Spots opportunities to offer additional programs or upgrades that match the school’s needs, Shares school...
OPEN MIND LANGUAGE SCHOOL
Responsible for ensuring the quality of education delivered to students, Monitored student performance, Supervised teacher performance, Conducted demonstration classes and closed sales, Provided necessary resources to teachers, Recruited teachers and full staff, Delivered coaching and training...
US PRIDE INC.
Negotiated cargo rates with brokers to optimize profitability, Managed dispatch operations for a fleet of 5 drivers, ensuring timely deliveries and route efficiency, Booked daily loads using DAT and Truckstop load boards, securing shipments in advance when possible, Coordinated driver appointments,...
SOLVO
Bachelor’s Degree
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Maintained ongoing communication, translated broker communications, and supported diverse stakeholders.
Connect with potential travelers to understand their preferences, budget, and travel goals, Recommend tailored itineraries and packages that suit individual or group needs, Close deals by presenting attractive travel options, negotiating terms, and handling objections, Process reservations for...
