Walter - Customer Service and Tech Support Specialist with 5 years in Call Center Industry

Guate, Guatemala, GuatemalaRemoteen

Gained comprehensive experience across multiple call center companies and roles

Handled diverse customer calls including tech support and retention

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent specialized in customer service, technical support, and retention with nearly 5 years in the industry.

Progressed through roles in different organizations, demonstrating adaptability and skill development

Customer ServiceAdvanced

Provided customer support and handled inquiries across multiple organizations.

Technical SupportIntermediate

Resolved technical issues related to products or services for customers.

Retention StrategiesIntermediate

Engaged with customers to retain their business through effective communication.

Call Center OperationsAdvanced

Managed and executed call handling processes in various call center environments.

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