Dedicated sales and customer care specialist skilled in active listening, communication, and building customer loyalty. Experienced in resolving complaints and supporting diverse clients in a retail setting.
Utilized active listening techniques to understand customer needs and improve service interactions.
Provided clear, effective communication in both English and other languages to support customer inquiries.
Adapted to various customer scenarios and changing organizational processes to maintain service quality.
Managed tasks efficiently, coordinated customer interactions, and maintained detailed records at DUT Nursery.
DUT Nursery
Active listening, Adaptability, Attention to detail, Bilingual customer support, Building customer loyalty, Communication, Complaint resolution, Organizational skills
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Provided comprehensive bilingual support, addressing customer issues and building loyalty.
