This is my profileContact via CazVid
Yonathan
Customer Service Representative with 3+ years in client support
Video resume
Customer Service Representative
Handling inbound, outbound calls, as well as chat and emails on behalf of the company engagement.
Contact
Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Experience in handling customer inquiries and resolving issues through calls, chats, and emails.
Communication SkillsAdvanced
Proficient in conveying information clearly and effectively in customer interactions.
Problem ResolutionIntermediate
Skilled in identifying customer issues and providing appropriate solutions.
Order SupportIntermediate
Experienced in assisting customers with online orders and resolving related queries.
Multilingual CommunicationBeginner
Ability to act as an interpreter for phone communication with diverse clients.
Summary
Dedicated customer support professional with over three years of experience handling customer interactions via calls, chat, and email — proficient in problem solving and order management.
Key Achievements
- Handled inbound and outbound calls, chats, and emails, providing comprehensive customer support.
- Resolved customer issues and provided online order assistance, improving customer satisfaction.
- Utilized multilingual skills as an interpreter to facilitate communication across diverse clients.
Skills
Customer SupportCommunication SkillsProblem ResolutionOrder SupportMultilingual Communication
Published on CazVid - Jul 3, 2025