Dedicated customer service professional with experience in banking and call centers. Skilled in client relations, query resolution, and team collaboration, committed to enhancing customer satisfaction.
Skilled in addressing customer needs promptly, ensuring high satisfaction levels.
Effective in conveying information clearly and professionally in diverse settings.
Proficient in data management and basic analysis using Microsoft Excel.
Collaborates effectively within team environments to achieve common goals.
Pakistan, Rawalpindi
Handled customer queries via chat. Provided quick and professional responses
UBL Bank
Assisted clients in opening and managing bank accounts. Provided information on banking procedures and policies. Responded to client queries and resolved issues professionally
MAKJ CALL CENTER
Handled customer queries via chat. Provided quick and professional responses
Matric
Intermediate
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