Account Manager

Company Description FTC Publications, Inc. is a multinational media, technology, entertainment, and business services organization founded in 1988, with 61 locations worldwide. The company operates through specialized divisions that focus on distinct products and services, including business services, travel and entertainment, and technology. Its media-related operations span a dedicated Media Division, FTC Publications TV, publishing, and communications. FTC Publications, Inc. also manages public relations, talent operations, and fashion marketing, offering team members exposure to a broad range of industries and clients.Role Description The Account Manager contract role is responsible for overseeing client relationships, ensuring that services are delivered in line with client expectations, and identifying opportunities to expand accounts. This hybrid position is based in Atlanta, GA, with some work-from-home flexibility, and involves coordinating with internal teams across media, technology, entertainment, and business services divisions. Day-to-day tasks include managing client communications, preparing proposals and presentations, tracking account performance and project timelines, and addressing issues proactively. The Account Manager will also support cross-functional collaboration, contribute to strategic planning for key accounts, and provide regular status updates and reports to stakeholders.Qualifications Strong client relationship management and account coordination skills, including the ability to manage multiple projects and priorities.Experience in media, technology, entertainment, or business services environments, with an understanding of cross-functional collaboration.Proficiency in communication, presentation, and negotiation, with the ability to convey complex information clearly to diverse stakeholders.Comfort with data analysis and reporting tools to track account performance, prepare metrics, and support decision-making.Demonstrated problem-solving and conflict resolution abilities, with a focus on delivering timely and practical solutions.Ability to work effectively in a hybrid setting, coordinating onsite activities in Atlanta, GA and remote responsibilities.Prior experience as an Account Manager, Client Services Specialist, or related role; agency or consulting experience is beneficial.Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent relevant work experience.