Admin Operations Support VA

Key Responsibilities:
- Answer incoming customer calls and text messages regarding service requests, repairs, and billing questions
- Serve as the first point of contact for an established base of around 250 customer accounts
- Schedule and coordinate service jobs, handle adjustments, and follow up with customers to confirm bookings
- Log, organize, and prioritize incoming requests and review open items during daily check-ins
- Help build and document standard operating procedures for recurring tasks

Send your applications to [email protected]