Aftersales Manager

Are you a strategic leader passionate about customer experience, continuous improvement, and team development? We are seeking an Aftersales Manager to lead our service and parts operations, ensuring outstanding customer satisfaction, operational excellence, and business growth.What You'll Do:· Lead, mentor, and develop a team of Service Supervisors and Parts Sales Specialists.· Optimize service processes, work orders, and parts management operations.· Oversee warranty claims, returns, exchanges, and quality-related issues.· Analyze performance metrics and implement continuous improvement initiatives.· Collaborate across departments to deliver exceptional customer solutions.· Among others.What We're Looking For:· 5+ years of supervisory or management experience.· Proven leadership and customer service skills.· Bilingual in English and Spanish (written and verbal).· Strong analytical, organizational, and communication skills.· Experience with Microsoft Office and business management systems.What We Offer:Competitive Compensation and Commission: We value your expertise and offer a competitive salary and benefits package.Growth Opportunities: We invest in your professional development with ongoing training and real career advancement.Community and Culture: Join a team that celebrates diversity, fosters collaboration, and supports each other’s success.Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family healthy.Retirement Planning: Strong 401(k) plan with employer match to help you build a secure future.Performance Bonus: We reward your dedication and hard work with performance-based bonuses.
Join a company that is committed to excellence, innovation, and delivering industry-leading solutions to our customers.