Bilingual Spanish Call Center Representative in Atlanta, GA

Lorven technologies is hiring a Bilingual Spanish Call Center Representative in Atlanta, Georgia. This part-time role offers competitive pay at $18 per hour and requires fluency in both Spanish and English. Join our fast-paced team to deliver exceptional customer service and support.

Key Responsibilities

• Answer incoming calls and customer inquiries in Spanish and English.
• Provide accurate product and service information.
• Assist customers by resolving concerns with effective solutions.
• Document interactions and update customer records promptly.
• Handle escalated calls professionally and empathetically.
• Collaborate with team members to enhance service quality.
• Achieve or exceed call handling and customer satisfaction goals.

Required and Preferred Qualifications

• High school diploma or equivalent required.
• Fluency in Spanish and English is mandatory.
• Strong customer service and verbal communication skills.
• Previous call center experience is preferred.

This position reports to the Call Center Supervisor and requires teamwork and effective communication to improve customer experiences and resolve complex issues. It is an excellent opportunity for career growth within customer service.