Branch Relationship Officer – Medinipur, West Bengal
Published on CazVidat Raju Sengupta
Apply for a full-time Branch Relationship Officer job in Medinipur, West Bengal. Support banking customers, resolve issues, and build lasting relationships.
Salary
₹17,800 per month
Location
Medinīpur, West Bengal, India
Employment type
Full time
Workplace
Not provided
Branch Relationship Officer – Medinipur, West Bengal
₹17,800 per month
Job description
Raju Sengupta is hiring a full-time Branch Relationship Officer in Medinipur, West Bengal, India. This on-site role helps customers with their banking needs, builds lasting relationships, and supports a smooth branch experience.
Key Responsibilities
- Meet with customers in person and by phone to understand their banking needs and recommend suitable solutions.
- Respond to inquiries and resolve issues promptly to support customer satisfaction.
- Coordinate with operations, sales, and other internal teams to process customer requests and transactions.
- Promote relevant banking products and services based on customer needs.
- Document customer interactions and maintain accurate records in line with compliance and operational requirements.
- Support and train new staff on effective customer engagement practices.
- Gather customer feedback and contribute to service improvements.
Qualifications
- Bachelor’s degree in Business Administration, Finance, or a related field.
- Strong verbal and written communication skills and a customer-focused approach.
- At least 2 years of experience in customer service or branch operations; banking or financial services experience is preferred.
- Proficiency with banking software and customer account tools.
Role Details
- Employer: Raju Sengupta
- Location: Medinipur, West Bengal, India
- Schedule: Full-time, on-site
- Compensation: 17,800 per month
- Reports to: Branch Manager
Explore related roles: Branch Manager, Branch Operations Executive, and Branch Banking Executive at Axis Bank.
Frequently asked questions
Is this a full-time position?
Yes, this Branch Relationship Officer role in Medinipur is a full-time position.
What kind of experience do I need to apply?
You need a minimum of 2 years experience in customer service or branch operations, preferably in banking or financial services.
What is the monthly salary for this job?
The salary for this position is ₹17,800 per month.
What are the main responsibilities of this role?
You will engage with customers to understand their banking needs, resolve inquiries, promote bank products, maintain documentation, and support new staff training.
Do I need any specific educational qualifications?
Yes, a Bachelor's Degree in Business Administration, Finance, or a related field is required.
Will I be working on-site in Medinipur?
Yes, this role is based in Medinipur, West Bengal, and is not remote.