Case Manager

External job listingat Startek South Africa

Join our team and help make a real difference in healthcare. KEY RESPONSIBILITIES - Manage hospital utilisation and coordinate care between the medical scheme/managed care organisation, m...

External source - not verified2 weeks agoOpen until: Nov 8, 2026

Application link unavailable

Salary

Not provided

Location

Johannesburg, South Africa

Employment type

Full time

Workplace

Not provided

Case Manager

Johannesburg, South Africa

Application link unavailable

Job description

Join our team and help make a real difference in healthcare. KEY RESPONSIBILITIES - Manage hospital utilisation and coordinate care between the medical scheme/managed care organisation, members, providers and the community. - Verify eligibility of cover in accordance with medical scheme rules and membership files. - Facilitate admission of the member to a suitable facility. - Assess co-morbidities and monitor clinical status. - Communicate with hospitals, treating doctors and healthcare professionals. - Update the level of care, length of stay and value to the hospital (in line with clinical guidelines and protocols). - Develop and facilitate discharge plans. - Refer members to Disease Management where appropriate. - Maintain accurate clinical and demographic records. - Visit high cost members in hospital as required. - Prepare and present cases at clinical meetings. - Prepare reports and case summaries. - Complete special projects and other assigned duties. - Perform other duties as needed. MINIMUM REQUIREMENTS - Clinical degree or diploma recognised by either the HPCSA or SANC or South African Nursing Council OR SANC. - Minimum 2 years’ experience in case management within a medical scheme, hospital or managed care. - Experience with chronic illness and targeted disease states. - Strong verbal and written communication skills. - Customer service focus. - Ability to solve problems in a customer friendly manner. - Understanding of the South African healthcare industry and prescribing information (or relevant). - Understanding of medical legislation. - Disbursing and case of medical scheme and healthcare financing terminology. - Current and continued registration with the accredited professional body with which the candidate aligns. ADVANTAGEOUS - Additional clinical qualifications. - Operating Theatre or ICU experience. - Quality management and medical records review experience. - Hospital or primary care case management experience. APPLY NOW Apply directly on CazVid.

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