Claims Examiner Processing Clerk - New York City, NY

Hawkeye Directional LLC is seeking a detail-oriented Claims Examiner Processing Clerk for a full-time, remote-eligible position based in New York City, New York. In this role, you will provide clerical and administrative support to claims examiners by reviewing claim documents, entering and verifying information, maintaining accurate records, and helping ensure claims are processed efficiently. You must be comfortable handling confidential information and communicating professionally with claimants, providers, and colleagues.

Key Responsibilities

• Receive, review, and process incoming claims documentation.
• Enter claim information accurately into databases and claims systems.
• Check claim details for completeness and accuracy.
• Request missing information from claimants, providers, or other parties.
• Maintain organized electronic and paper claim files.
• Support claims examiners with investigations and documentation.
• Monitor claim status and update records as needed.
• Respond to routine inquiries from customers, providers, and internal staff.
• Follow company policies and applicable regulatory requirements.
• Prepare reports, correspondence, and other administrative documents.
• Scan, index, and organize claim-related materials.

Required Qualifications

• High school diploma or equivalent; an associate degree may be preferred.
• Clerical, administrative, data entry, insurance, or customer service experience is preferred.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong typing and data entry skills.
• Excellent attention to detail and accuracy.
• Clear verbal and written communication skills.
• Professional handling of confidential information.
• Strong organizational and time-management abilities.

Desired Skills

• Knowledge of insurance or claims processing procedures.
• Ability to work independently and collaboratively.
• Problem-solving and analytical skills.
• Familiarity with claims management systems is an asset.

Work Arrangement

This is a full-time position based in New York City, New York, and is eligible for remote work. Compensation details were not provided.

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