Claims Examiner Processing Clerk in New York City, NY

Hawkeye Directional LLC is seeking a detail-oriented Claims Examiner Processing Clerk to join our team in New York City, NY. This full-time role supports claims examiners by reviewing, verifying, and processing claim documents to ensure accuracy and compliance. Key Responsibilities Receive, review, and process incoming claims documentation promptly. Enter claim information accurately into company databases and systems. Verify claim details for completeness and correctness. Request missing information from claimants, providers, or other relevant parties. Maintain organized electronic and paper claim files. Assist claims examiners with investigations and documentation tasks. Monitor claim status and update records as necessary. Respond professionally to routine inquiries from customers, providers, or internal staff. Ensure strict compliance with company policies and regulatory requirements. Prepare reports, correspondence, and other administrative documents. Scan, index, and organize claim-related materials efficiently. Required Qualifications High school diploma or equivalent required; associate degree preferred. Previous clerical, administrative, data entry, insurance, or customer service experience preferred. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Strong typing and data entry skills with high accuracy. Excellent attention to detail and organizational skills. Effective verbal and written communication abilities. Ability to handle confidential information with professionalism. Strong time-management skills and ability to prioritize tasks. Desired Skills Knowledge of insurance claims processing procedures is a plus. Ability to work independently and collaboratively within a team. Strong problem-solving and analytical skills. Familiarity with claims management software preferred. Remote work eligible. Join Hawkeye Directional LLC and contribute to accurate and efficient claims processing in a supportive environment.