Claims Examiner Processing Clerk in New York City, NY

Hawkeye Directional LLC is seeking a detail-oriented Claims Examiner Processing Clerk to join our team in New York City, New York. This full-time position supports claims examiners by managing claim documentation, data entry, verification, and record maintenance to ensure accurate and efficient claims processing.

Key Responsibilities

• Receive, review, and process incoming claims documentation promptly.
• Enter claim information accurately into company databases and systems.
• Verify claim details for completeness and accuracy to prevent errors.
• Request missing information from claimants, providers, or other relevant parties.
• Maintain organized electronic and paper claim files for easy retrieval.
• Assist claims examiners with investigations and documentation as needed.
• Monitor claim status and update records to reflect current progress.
• Respond professionally to routine inquiries from customers, providers, or internal staff.
• Ensure compliance with company policies and regulatory requirements at all times.
• Prepare reports, correspondence, and other administrative documents efficiently.
• Scan, index, and organize claim-related materials systematically.

Required Qualifications

• High school diploma or equivalent; associate degree preferred.
• Previous clerical, administrative, data entry, insurance, or customer service experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong typing and data entry skills with high accuracy.
• Excellent attention to detail and organizational skills.
• Effective verbal and written communication abilities.
• Ability to handle confidential information with professionalism and discretion.
• Strong time-management skills and ability to prioritize tasks.

Desired Skills

• Knowledge of insurance or claims processing procedures is a plus.
• Ability to work independently and collaboratively within a team.
• Strong problem-solving and analytical skills.
• Familiarity with claims management software is advantageous.

This position is remote eligible, offering flexibility while supporting our claims processing operations.