Client Care Specialist

Tasks

• Answer phones and assist clients.
• Greet clients and help them navigate taxes without preparing them.
• Keep documents, appointments, and client information organized.
• Tackle administrative tasks, billing, and technology issues.
• Help keep the office running smoothly.

Requirements

• A friendly personality and excellent communication skills.
• An organized, detail-oriented multitasker.
• Comfortable with computers and learning new software.
• At least 2 years of administrative or customer service experience.
• Able to adapt, problem-solve, and keep calm when things get busy.

Schedule

• In-Office
• Full-Time
• Monday–Friday, 8 AM–5 PM
• Some Saturdays during peak tax deadlines

Pay

• $19–$21/hour DOE

Benefits

• Medical, dental & vision insurance
• Paid vacation, holidays & sick leave
• 401(k) with employer match
• Fridays off during summer

How to apply

• Email your resume with Client Care Specialist in the subject line.

Location

• Fairbanks, AK