Collection Officer Job in Hābra, West Bengal

Join santanu das as a Collection Officer in Hābra, West Bengal. This full-time role is essential for managing and collecting outstanding debts, improving cash flow, and supporting the company’s financial health.

Key Responsibilities

• Make outbound calls to customers to remind them of overdue payments and arrange payment plans.
• Keep detailed records of customer interactions and payment agreements.
• Negotiate payment plans that comply with company policies and consider customer situations.
• Work with other departments to resolve disputes efficiently.
• Regularly monitor accounts to identify delinquencies and take action.
• Prepare and send account statements to clients as required.
• Report weekly on collection activities and suggest improvements.

Required and Preferred Qualifications

• Bachelor's Degree in Finance, Business Administration, or related field.
• Excellent verbal and written communication skills.
• Knowledge of collection laws and regulations preferred.
• Experience using debt collection software and tools.
• At least 2 years of experience in collections or similar roles preferred.

As a Collection Officer, you will collaborate closely with the finance and customer service teams to ensure smooth communication and effective problem resolution. You will report directly to the Collections Manager and contribute to a cohesive team environment focused on financial success.