Collections Officer Job in Yavatmāl, Maharashtra - Utkarsh Small Finance Bank
Published on CazVidat Utkarsh small finance bank
Apply for Collections Officer at Utkarsh Small Finance Bank in Yavatmāl, Maharashtra. Manage collections and build customer relationships. ₹19,000/month.
Salary
₹19,000 per month
Location
Yavatmāl, Maharashtra, India
Employment type
Full time
Workplace
Not provided
Collections Officer Job in Yavatmāl, Maharashtra - Utkarsh Small Finance Bank
₹19,000 per month
Job description
Join Utkarsh Small Finance Bank as a Collections Officer in Yavatmāl, Maharashtra. Work with a leading small finance bank dedicated to financial inclusion and community empowerment. This off-roll role offers a dynamic environment to impact clients' financial wellbeing by managing collections and fostering positive customer relationships.
Key Responsibilities
- Conduct field visits to collect overdue payments and maintain accurate records of customer interactions.
- Engage customers professionally to discuss payment plans and resolve payment issues.
- Build and nurture strong customer relationships to enhance trust and service experience.
- Document all communications and transactions in the bank's systems for precise collection tracking.
- Collaborate with internal teams to strategize and improve collection effectiveness.
- Report regularly on collection progress aligned with company targets.
- Participate in training to improve skills in customer relations and debt recovery.
Qualifications
- High School Diploma or equivalent required.
- Excellent verbal and written communication skills.
- Experience in fieldwork, preferably in collections or customer service.
- Proven ability to build and maintain customer relationships.
- Banking or finance experience is a plus.
- Familiarity with mobile collection tools and software is beneficial.
- Minimum 2 years of relevant experience preferred.
Salary: ₹19,000 per month
Employment Type: Off Roll (Third Party Payroll)
Location: Yavatmāl, Maharashtra, India
Frequently asked questions
Is this position remote or on-site?
This Collections Officer role is on-site in Yavatmāl, Maharashtra, India.
What is the monthly salary for this job?
The salary for this off-roll position is ₹19,000 per month.
What kind of experience do I need to apply?
You should have a minimum of 2 years of relevant experience, preferably in collections or customer service, with banking or finance experience being a plus.
What are the main responsibilities of this Collections Officer role?
You will conduct field visits to collect overdue payments, maintain records, engage customers to discuss payment plans, build customer relationships, and collaborate with internal teams on collection strategies.
What qualifications do I need for this position?
A High School Diploma or equivalent is required, along with excellent communication skills and experience in fieldwork related to collections or customer service.