Collections Officer - Utkarsh Small Finance Bank | Yavatmāl, Maharashtra
Published on CazVidat Utkarsh small finance bank
Apply for the Collections Officer job at Utkarsh small finance bank in Yavatmāl, Maharashtra. On-site, off-roll role with pay of 19000 per month.
Salary
₹19,000 per month
Location
Yavatmāl, Maharashtra, India
Employment type
Full time
Workplace
Not provided
Collections Officer - Utkarsh Small Finance Bank | Yavatmāl, Maharashtra
₹19,000 per month
Job description
Utkarsh small finance bank is hiring a Collections Officer in Yavatmāl, Maharashtra, India. This on-site, off-roll role offers the opportunity to support financial inclusion by collecting overdue payments and maintaining positive customer relationships. The listed pay is 19000 per month.
Key Responsibilities
- Visit customers in the field to collect overdue payments and record each interaction.
- Discuss payment plans and help resolve payment concerns in a respectful, approachable manner.
- Build strong customer relationships and support a positive service experience.
- Document communications and transactions accurately in the required systems.
- Coordinate with internal teams on customer status and collection strategies.
- Track progress and report against collection targets.
- Attend training on customer relations and debt recovery practices.
Required and Preferred Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Fieldwork experience preferred, especially in collections or customer service.
- Ability to build and maintain customer relationships.
- Banking or finance experience is an advantage.
- Familiarity with mobile collection tools and software is beneficial.
- Two or more years of experience in a similar role is preferred.
Job Details
- Employer: Utkarsh small finance bank
- Location: Yavatmāl, Maharashtra, India
- Work arrangement: On-site
- Employment type: Off Roll (Third Party Payroll)
- Pay: 19000 per month
Frequently asked questions
Is this position remote or on-site?
This Collections Officer role is on-site in Yavatmāl, Maharashtra, India.
What is the monthly salary for this job?
The salary for this off-roll position is ₹19,000 per month.
What kind of experience do I need to apply?
You should have a minimum of 2 years of relevant experience, preferably in collections or customer service, with banking or finance experience being a plus.
What are the main responsibilities of this Collections Officer role?
You will conduct field visits to collect overdue payments, maintain records, engage customers to discuss payment plans, build customer relationships, and collaborate with internal teams on collection strategies.
What qualifications do I need for this position?
A High School Diploma or equivalent is required, along with excellent communication skills and experience in fieldwork related to collections or customer service.