Complaint Resolution Specialist

Tasks

• Manage BC Human Rights Tribunal complaints from start to finish and provide advice on complex workplace issues.
• Help resolve workplace conflicts, facilitate discussions and mediation, and support a respectful and inclusive workplace.
• Prepare reports and legal documents, support grievances and arbitrations, and contribute to collective bargaining.

Requirements

• At least three years of direct experience advising on BC human rights complaints and labour relations matters, plus at least five years providing labour relations advice in a unionized workplace.
• A relevant bachelor’s degree, or a two-year HR certificate or diploma with the required experience.
• Strong communication skills, sound judgment, and the ability to handle sensitive information are essential.
• Mediation experience and a CPHR designation are assets.
• Must maintain enhanced security clearance, renewed every five years.

Schedule

• Four-day compressed workweek, Tuesday to Friday, 7 a.m. to 4 p.m.
• Regular full-time, exempt from Teamsters Local 31

Pay

• $102,960 to $128,691 annually

How to apply

• Email your resume and cover letter.
• Include competition in the subject line.
• Apply by Friday, October 30, 2026, at 4:30 p.m.

Location

• Vancouver