Contact Center Sales and Service Advisor - Phones - Huntsville, AL
Published on CazVidat Employer
Join as a Contact Center Sales and Service Advisor in Huntsville, AL. Support USCCA members with phone sales and service. Full-time role, no remote option.
Salary
Not provided
Location
Huntsville, Alabama, United States
Employment type
Full time
Workplace
Not provided
Contact Center Sales and Service Advisor - Phones - Huntsville, AL
Huntsville, Alabama, United States
Job description
Are you ready for a career you can BELIEVE in? Join a dedicated team supporting the mission of the U.S. Concealed Carry Association (USCCA) and help responsible Americans protect themselves and their families.
About the Role
As a Contact Center Sales and Service Advisor, you will provide world-class phone support to USCCA members and prospects. This full-time position based in Huntsville, Alabama, offers the opportunity to engage in meaningful conversations that build trust and loyalty.
Key Responsibilities
- Handle inbound calls from USCCA members and prospects with professionalism and care.
- Make outbound calls to welcome new members and assist existing members.
- Educate customers on membership benefits and product options.
- Execute sales aligned with customer needs through needs-based selling techniques.
- Assist with account updates, payment processing, product purchases, and member retention efforts.
- Deliver an exceptional service experience that reflects the USCCA’s values.
Why Join Us?
- Work for a company recognized by Newsweek as one of America’s Most Loved Workplaces.
- Be part of a fun, supportive team focused on making a real difference every day.
- Contribute to a mission that supports the natural-born right to armed self-defense and responsible gun ownership.
Note: This position is not remote eligible. Please watch your email for next steps after submitting your application, including online assessments.
Learn more about the USCCA at https://www.usconcealedcarry.com/.
Frequently asked questions
Is this position remote or on-site?
This is a full-time position based in Huntsville, Alabama, and it offers a remote option.
What kind of training will I receive?
You will get 8 weeks of paid, virtual training including licensing preparation.
What will my main responsibilities be?
You will engage in authentic conversations with USCCA members and prospects, providing expert guidance on memberships and products that enhance their safety and peace of mind.
What type of work environment can I expect?
You will be part of a supportive team environment recognized nationally as one of Newsweek’s Top 100 America’s Most Loved Workplaces.