CRM Administrator
Published on CazVidat Employer
CRM Administrator will design, development, testing, maintenance, and support of the CRM (ACE) systems. (not looking for someone with Salesforce or Hubspot expe
Salary
Not provided
Location
United States
Employment type
Full time
Workplace
Remote
CRM Administrator
United States
Job description
CRM Administrator will design, development, testing, maintenance, and support of the CRM (ACE) systems. (not looking for someone with Salesforce or Hubspot experience) · Create and enable best practices, governance measures, and patterns for custom and configured solutions on the CRM platform · Implementing new enhancements including creation of custom reports, invoices, workflows, and 3rd party integrations. · Writing/designing analytical reports with JavaScript, SQL, Excel, and other reporting tools. · Writing/maintaining SQL queries for data import/export, cleansing, analysis, and ad-hoc requests · Experience in troubleshooting complex platform issues with a mindset for continuous improvement and process automation. EXPERIENCE AND SKILLS: BS/MS degree. Deep knowledge of CRM systems architecture, CRM development experience with custom APIs 5+ years of administering and testing SaaS application platforms, and outbound/inbound caller ID DID’s. (LiveVox, TCN, MyCall Cloud) 3+years of experience with SaaS Texting solution (SBT, LiveVox) 5+years of experience configuring CRM systems using workflows, validation rules, roles & profiles, reports, and dashboards with demonstrated advanced proficiency 4+ years of experience with SQL and SQL report writing, ETL, Java Scripting Experience in Data warehouse/SQL/OLAP Technologies Experience with large, complex deployments Hands-on experience with the configuration, deployment, and expansion of CRM functionality by enabling new features Fully remote - work from anywhere in United States
Frequently asked questions
Is this CRM Administrator position remote or on-site?
This is a full-time position with remote work flexibility based in Miami, Florida.
What will my main responsibilities be as a CRM Administrator?
You will be responsible for designing, developing, and maintaining the ACE CRM platform to drive innovation and operational excellence.
Is this a full-time job?
Yes, this is a full-time position.
What kind of company is hiring for this role?
The company is a forward-thinking leader in technology solutions based in Miami, Florida.