Customer Service and Data Entry Specialist – New York, NY
Published on CazVidat Apollo Global Management
Apply for a full-time Customer Service and Data Entry Specialist role with Apollo Global Management in New York City. Help customers and maintain accurate recor
Salary
Not provided
Location
New York City, New York, United States
Employment type
Full time
Workplace
Not provided
Customer Service and Data Entry Specialist – New York, NY
New York City, New York, United States
Job description
Apollo Global Management is seeking a full-time Customer Service and Data Entry Specialist in New York City, New York. In this on-site role, you’ll help deliver excellent customer experiences while maintaining accurate customer records and supporting essential administrative processes.
Key Responsibilities
- Respond to customer inquiries and resolve issues promptly and professionally.
- Enter, verify, and update customer information in company systems.
- Support customer account administration and ensure data is processed accurately.
- Prepare and process administrative forms.
- Monitor customer feedback and engagement across multiple platforms and respond as appropriate.
- Work with colleagues to improve workflows, service quality, and operational efficiency.
- Participate in team discussions about customer service strategies and process improvements.
Required and Preferred Qualifications
- High school diploma required; additional education is a plus.
- Experience in customer service and data entry.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office, including Word and Excel.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Prior customer-facing experience preferred.
Work Environment and Growth
Join a collaborative, innovative team in the heart of New York City. Apollo Global Management supports ongoing learning and professional growth, with opportunities to build skills and advance within the organization.
Job Details
- Employer: Apollo Global Management
- Location: New York City, New York, United States
- Schedule: Full-time, on-site
Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site position based in New York City and is not eligible for remote work.
What kind of experience do I need for this role?
You need proven experience in customer service and data entry roles, with prior customer-facing experience highly preferred.
What are the main responsibilities of this job?
You will deliver outstanding customer service, perform accurate data entry, manage customer accounts, collaborate with team members, and monitor customer feedback across multiple platforms.
What education is required for this position?
A high school diploma is required, and higher education is considered a plus.
Will I have opportunities to grow in this role?
Yes, Apollo Global Management fosters a culture of growth and continuous learning, offering opportunities to develop your skills and advance your career.
What skills should I have to succeed here?
You should have excellent verbal and written communication skills, proficiency with Microsoft Office Suite, strong attention to detail, and the ability to multitask efficiently in a fast-paced environment.