Part-Time Customer Service Representative – Remote, United States

OMass Therapeutics is hiring a friendly, dependable Part-Time Customer Service Representative for a remote position in the United States. This role is ideal for someone who enjoys helping customers, communicating clearly, and finding practical solutions.

Pay: $30 per hour (USD)

What You’ll Do

• Respond professionally to customer inquiries through designated communication channels.
• Provide clear, helpful information using strong written and verbal communication skills.
• Listen actively to understand customer questions, needs, and concerns.
• Resolve routine issues and escalate complex matters when appropriate.
• Use CRM software to document customer interactions and maintain accurate records.
• Follow company procedures to deliver consistent, high-quality support.
• Build positive customer relationships through courteous, timely communication.
• Collaborate with teammates to improve the customer experience.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent active-listening and problem-solving abilities.
• A customer-focused attitude and professional approach.
• Basic computer skills and ability to learn digital tools.
• CRM software familiarity is an advantage.
• Good organizational skills and attention to detail.

Position Details

• Employer: OMass Therapeutics
• Job type: Part-time
• Work arrangement: Remote, United States
• Compensation: $30 per hour (USD)

If you communicate well, enjoy solving customer concerns, and can provide dependable support, apply for this remote customer service representative position with OMass Therapeutics.