Is this a remote job or do I need to work on-site?

This position is full-time and based at the Santiago de los Caballeros office, so it is not remote.

What is the hourly pay for this Customer Service Representative role?

The salary is DOP 210 per hour, with additional performance incentives.

Do I need previous experience to apply for this job?

No previous experience is required for this role.

What kind of tasks will I be doing day-to-day?

You will handle phone calls, chats, and business processing tasks, focusing on sales, customer support, and back-office duties with accuracy and professionalism.

Are there any benefits included with this job?

Yes, benefits include fully paid supplementary insurance, lunch allowance, childcare subsidy, monthly activities and team events, career development plans, and psychological assistance.

What skills do I need to succeed in this role?

You should have a strong customer service orientation, be proficient with computers, fluent in English, and able to work well in a team environment.

Customer Service Representative in Santiago de los Caballeros

Published on CazVidat Employer

Apply for a full-time Customer Service Representative role in Santiago de los Caballeros. English fluency required; no previous experience is needed.

Verified by CazVidlast yearOpen until: Dec 5, 2026

Apply now

Salary

DOP 210 per hour

Location

Santiago de los Caballeros, Santiago, Dominican Republic

Employment type

Full time

Workplace

Not provided

Customer Service Representative in Santiago de los Caballeros

DOP 210 per hour

Apply now

Job description

Customer Service Representative in Santiago de los Caballeros, Dominican Republic

About the role

Join the VoiceTeam in its Santiago de los Caballeros office as a Customer Service Representative. Depending on your assigned account, you may handle customer service, sales, or back-office support. Responsibilities may include managing phone calls or chats and processing business tasks accurately and professionally.

Deliver excellent customer service, meet sales objectives when applicable, and complete account-specific tasks reliably as part of a collaborative team.

Qualifications

Strong customer service orientation
Computer proficiency
Fluency in English
Ability to work collaboratively in a team-oriented environment
No previous experience required

What VoiceTeam offers

Competitive salary and performance incentives
Fully paid supplementary insurance
Lunch allowance
Childcare subsidy
Monthly activities and team events
Career development plans
Fully covered psychological assistance

Location: On-site in Santiago de los Caballeros, Santiago, Dominican Republic. Schedule: Full time. Pay: 210 per hour; currency not specified.

Frequently asked questions

Is this a remote job or do I need to work on-site?
This position is full-time and based at the Santiago de los Caballeros office, so it is not remote.
What is the hourly pay for this Customer Service Representative role?
The salary is DOP 210 per hour, with additional performance incentives.
Do I need previous experience to apply for this job?
No previous experience is required for this role.
What kind of tasks will I be doing day-to-day?
You will handle phone calls, chats, and business processing tasks, focusing on sales, customer support, and back-office duties with accuracy and professionalism.
Are there any benefits included with this job?
Yes, benefits include fully paid supplementary insurance, lunch allowance, childcare subsidy, monthly activities and team events, career development plans, and psychological assistance.
What skills do I need to succeed in this role?
You should have a strong customer service orientation, be proficient with computers, fluent in English, and able to work well in a team environment.