Customer Service Representative in Santiago de los Caballeros, Dominican Republic
Published on CazVidat VoiceTeam
Apply now for Customer Service Representative in Santiago de los Caballeros. Competitive pay, benefits, and career growth at VoiceTeam.
Salary
$210 per hour
Location
Santiago de los Caballeros, Santiago, DO
Employment type
Full time
Workplace
Not provided
Customer Service Representative in Santiago de los Caballeros, Dominican Republic
$210 per hour
Job description
Customer Service Representative in Santiago de los Caballeros About Us: VoiceTeam, We CARE! We specialize in delivering trustworthy and innovative outsourced services focused on client satisfaction, employee growth, sustainability, and community development. Our core values include engagement, integrity, excellence, adaptability, and teamwork, making us the global partner of choice. Role Description: Join VoiceTeam as a Customer Service Representative at our Santiago de los Caballeros office. This role involves handling customer interactions through phone calls, chats, or business processing tasks with professionalism and accuracy. You will support sales, customer service, or back-office functions, ensuring excellent service delivery and meeting sales or operational objectives tailored to your assigned account. Qualifications: Strong customer service orientation Proficient computer skills Fluent in English Ability to work effectively in a team environment No previous experience required What We Offer: Competitive salary of $210 per hour plus performance incentives Fully paid supplementary insurance Lunch allowance Childcare subsidy Access to monthly activities and team events Career development plans for professional growth Fully covered psychological assistance to support your well-being
Frequently asked questions
Is this a remote job or do I need to work on-site?
This position is full-time and based at the Santiago de los Caballeros office, so it is not remote.
What is the hourly pay for this Customer Service Representative role?
The salary is DOP 210 per hour, with additional performance incentives.
Do I need previous experience to apply for this job?
No previous experience is required for this role.
What kind of tasks will I be doing day-to-day?
You will handle phone calls, chats, and business processing tasks, focusing on sales, customer support, and back-office duties with accuracy and professionalism.
Are there any benefits included with this job?
Yes, benefits include fully paid supplementary insurance, lunch allowance, childcare subsidy, monthly activities and team events, career development plans, and psychological assistance.
What skills do I need to succeed in this role?
You should have a strong customer service orientation, be proficient with computers, fluent in English, and able to work well in a team environment.