Airport Customer Service Representative – New York City, NY

Multiple USA Locations Your Job is hiring a full-time Airport Customer Service Representative in New York City, New York. Earn $25 per hour while helping travelers navigate airport services in a fast-paced environment. This is an on-site role supporting airport operations and passenger satisfaction.

Key Responsibilities

• Assist travelers with questions and resolve service issues promptly and professionally.
• Support passengers with check-in, luggage handling, and boarding procedures.
• Coordinate with airline representatives, security personnel, and airport teams to keep operations running smoothly.
• Monitor flight information and communicate updates to passengers.
• Handle complaints with empathy and escalate concerns when needed.
• Keep customer-facing areas clean and organized.
• Attend training and follow current airport policies and procedures.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Strong customer service, communication, and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• One to two years of customer-facing experience preferred.
• Airport operations experience is helpful but not required.

Schedule, Pay, and Reporting

This is a full-time, on-site position paying $25 per hour. You will report to the Customer Service Supervisor and collaborate with airport and airline teams. The role is suited to a reliable team player who can contribute to a positive, efficient passenger experience.