T
CX Loyalty Lead
External job listingat Techdigitalcorp
CX Loyalty Lead in Columbus, OH. W2 only. Onsite. Apply by phone or email.
External source - not verified10 days agoOpen until: Jan 21, 2027
Salary
Not provided
Location
Columbus, United States
Employment type
Full time
Workplace
Not provided
CX Loyalty Lead
Columbus, United States
Job description
Tasks
- Own regional wireless communications and stakeholder relationships
- Drive issue resolution, escalations, and service improvements
- Collaborate with IT, engineering, operations, and vendor teams
- Turn customer insights and analytics into actionable improvements
- Enhance Wi-Fi experience, customer satisfaction, and loyalty
Requirements
- Regional Wireless SPOC
- Problem Management
- Surveys, Personas, Requirements amp; Customer Analytics
- W2 Only
Schedule
- Onsite
How to apply
- Contact by phone or email.
Location
- Columbus, OH