DeskSide Support Engineer

🚀 WE'RE HIRING | DESKSIDE SUPPORT ENGINEERS
💼 2 Immediate Openings | New York & Ohio, USA
🌟 Build Your Career. Power the Future.
CogniShift Inc. is looking for skilled and motivated DeskSide Support Engineers (Band 3) to join our team!
If you have strong hands-on IT support experience and enjoy solving technical challenges, we'd love to hear from you!
📍 Job Locations:
📌 New York, NY – 1 Opening
📌 Columbus, OH – 1 Opening
💼 Position Details:
🔹 Employment: Full-Time (FTE)
🔹 Assignment Duration: 1 Year
🔹 Start Date: Immediate
🔹 Background Verification & Drug Test: Required (Drug Test Company Paid)
🛠️ Key Skills & Responsibilities:
💻 Desktop, Laptop & End-User Support
🔧 Hardware/Software Troubleshooting & Break-Fix
🔄 IMACD, Device Refresh & Data Migration
🎫 Incident Management & SLA Compliance
🌐 Network, Data & Voice Infrastructure Support
🛡️ IT Security & Compliance Support
🤝 Vendor Coordination & L3 Team Collaboration
🎯 Who We're Looking For:
Experienced IT support professionals with strong troubleshooting skills, excellent communication, and a customer-focused approach.
📩 Ready to Apply?

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CogniShift Inc. | Innovate • Transform • Accelerate
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