Dispatcher Customer Service Representative – Bogotá

Callorange is hiring a Dispatcher Customer Service Representative in Bogotá, Colombia. This full-time position is described as remote, and requires fluent English. The listed pay is 1250 per month; the currency was not provided.

Key Responsibilities

• Respond to customer inquiries by phone and email with timely, helpful service.
• Schedule and route drivers to coordinate dispatch operations and meet customer needs.
• Communicate with team members to support accurate, on-time service delivery.
• Track delivery status and adjust schedules as needed.
• Document and resolve customer concerns, following up to support customer satisfaction.
• Log interactions and update customer details in customer management software.
• Attend team meetings and training to improve service and operational procedures.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Strong written and verbal English communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Customer service or dispatch experience is preferred.
• Proficiency with a Windows-based operating system.
• Flexibility to work varying hours, potentially including weekends or holidays.
• A quiet work-from-home environment.

What Callorange Offers

Callorange describes its culture as focused on teamwork, innovation, and service excellence. The company offers professional development and training, job stability, health insurance, and a supportive team environment.

Apply to join Callorange as a Dispatcher Customer Service Representative in Bogotá and help coordinate deliveries while providing responsive customer support.