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Escalations Specialist – Quality Assurance
External job listingat Rjmtechnologies
Tasks You’ll investigate sensitive cases, resolve escalated issues, analyze trends, and help identify process improvements. resolve complex and sensitive escalations, investigate issues,...
External source - not verified2 weeks agoOpen until: Jan 10, 2027
Salary
Not provided
Location
Washington, United States
Employment type
Full time
Workplace
Not provided
Escalations Specialist – Quality Assurance
Washington, United States
Job description
Tasks
- You’ll investigate sensitive cases, resolve escalated issues, analyze trends, and help identify process improvements.
- resolve complex and sensitive escalations, investigate issues, identify trends, and support process improvements.
Requirements
- 6+ years of relevant experience
- Strong investigative and problem-solving skills
- Excellent written communication
- Experience with escalations and quality assurance
- Bachelor’s degree preferred
Schedule
- 18-month contract
- Hybrid
Pay
- $31/hour
How to apply
- Message me or email me.
Location
- Washington, DC