Facilities, IT, Audio/Visual, and Logistics SME

About the role

Strategic Alliance Business Group (SABG) is seeking a Facilities, IT, Audio/Visual, and Logistics SME to support the office of the Assistant Secretary of the Air Force for Space Acquisition and Integration (SAF/SQ) in Arlington, VA. The role requires a TS/SCI clearance.

Responsibilities

• Resolve or facilitate resolution of end-user questions and issues by providing best-practice solutions for desktop, network, hardware, and software technical problems across NIPR, SIPR, BICES, JWICS, NMIS, and SPRG networks.
• Coordinate with internal and external information technology service providers to analyze and resolve problems promptly, escalating issues when appropriate.
• Assist with SharePoint and site management for Public, AF Portal, IntelShare, and DAF SharePoint Online sites.
• Support site management and site collection administration, including gathering and defining end-user requirements for web-portal-based systems.
• Assist the Government with functional requirements, detailed design, and review and clarification of questions or issues.
• Perform preventative maintenance on technology-related equipment and facilities.
• Assist the Government in defining solution approaches, improving site design and functionality, and creating custom workflows.
• Support SAF/SQ facility agreements, supplies, equipment, and facility and equipment maintenance and repair to help ensure compliance with required standards.
• Support the operation and setup of SAF/SQ meeting and conference facilities at its Pentagon locations.
• Provide Information Systems Security Officer duties for SAF/SQ.

Requirements

• TS/SCI clearance required.

Key facts

• The role requires a TS/SCI clearance.
• The position supports the office of SAF/SQ in Arlington, VA.
• Responsibilities include IT support, SharePoint and site management, facilities support, and meeting setup.