Front Office Executive – Angamāli, Kerala

Village Resort is hiring a full-time Front Office Executive in Angamāli, Kerala, India. In this on-site role, you will help create a welcoming environment for clients and visitors while supporting smooth front office operations and delivering attentive customer service.

Key Responsibilities

• Welcome clients and visitors and serve as their first point of contact.
• Manage phone calls, emails, and other communications professionally and efficiently.
• Maintain organized, accessible, and confidential front office records.
• Coordinate appointments, meetings, and team travel arrangements.
• Respond to client inquiries and help resolve issues with a problem-solving mindset.
• Work with colleagues across departments to improve service and streamline operations.
• Provide technical assistance and guidance to clients when needed.

Required and Preferred Qualifications

• Bachelor’s degree in a relevant field.
• Strong written and verbal communication skills.
• Customer service experience and the ability to work well in a team.
• Proficiency with common office software and tools.
• Strong problem-solving skills and attention to detail.
• Experience in a similar role is preferred but not required.

Work Environment and Success

You will report to the Front Office Manager and collaborate with colleagues across departments in a supportive team environment that values professional growth. Success in this role is measured by client satisfaction and effective front office operations.

Job Details

• Employer: Village Resort
• Location: Angamāli, Kerala, India
• Schedule: Full-time, on-site
• Pay: 10000 per month