Genesys Engage Solutions Engineer

Title: Genesys Engage Solutions EngineerLocation: Middletown, NJ - 07748 (onsite)Duration: 12 Months
*** W2 - USC or GC only ***
Top Skills Required:Expertise in Genesys Engage (Framework, SIP Server, Routing, Stat Server, CTI & T-Lib SDK) with Design & Implementation experience.Strong experience installing, configuring, and troubleshooting Genesys Voice and Digital (E-Services, UCS, Chat Server, GMS) platforms.Hands-on knowledge of Red Hat Linux administration, Oracle Database, and PL/SQL in enterprise environments.Proficiency in automation and scripting using Python, Perl, or Node.js, including cron job scheduling.Experience providing L3 production support, incident resolution, and cross-functional collaboration for enterprise contact center infrastructure.