Google From Home Specialist - New York City, NY
Published on CazVidat faysal
Apply for the Google From Home Specialist role at faysal in NYC. Full-time position helping clients optimize Google services. Bachelor's degree required.
Salary
$80,000 per year
Location
New York City, New York, United States
Employment type
Full time
Workplace
Not provided
Google From Home Specialist - New York City, NY
$80,000 per year
Job description
Join faysal as a Google From Home Specialist in New York City! We are looking for a dedicated professional to help clients optimize their use of Google services while working full-time from home. This role offers the opportunity to make a significant impact by enhancing user experiences and driving client success. Key Responsibilities Provide expert guidance and support on Google products and services to clients. Lead training sessions and workshops to maximize client proficiency with Google tools. Troubleshoot and resolve issues related to Google applications efficiently. Collaborate with cross-functional teams to develop user support resources and documentation. Monitor and analyze customer feedback to improve service delivery and satisfaction. Maintain regular communication with clients to assess needs and deliver tailored solutions. Stay informed on the latest Google features and updates to provide current information. Required and Preferred Qualifications Bachelor's Degree in a relevant field. Excellent verbal and written communication skills. 1-3 years experience in customer service or client management, preferably in tech. Strong familiarity with Google Workspace tools and services. As part of our collaborative team, you will report directly to the team lead and work closely with UX/UI designers, marketing, and product management to deliver integrated customer solutions. This is a full-time, on-site position based in New York City.
Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site position based in New York City.
What is the salary for this Google From Home Specialist role?
The salary is USD 80,000 per year.
What kind of experience do I need to qualify for this job?
You need 1-3 years of experience in customer service or client management, preferably in tech, along with strong familiarity with Google Workspace tools and services.
What are the main responsibilities of this role?
You will provide expert guidance on Google products, lead training sessions, troubleshoot issues, collaborate with teams to develop support resources, and maintain communication with clients to deliver tailored solutions.
Do I need a specific degree for this position?
Yes, a Bachelor's Degree in a relevant field is required.
Who will I be working with in this role?
You will report to the team lead and work closely with UX/UI designers, marketing, and product management teams.