Help Desk Computer Technician in Metepec, Mexico

Frequently asked questions

• Is this Help Desk Technician position remote or on-site?

  This is an on-site position located in Metepec, Estado de México, so you will need to work physically at the company's location.

• What kind of experience do I need to qualify for this job?

  You need at least 1 year of help desk experience along with strong knowledge of Windows and networking.

• Are there any certifications preferred for this role?

  Preferred certifications include CompTIA A+ and MCP, which can help demonstrate your technical skills.

• What are the main responsibilities of this Help Desk Technician position?

  You will provide first-level technical support, troubleshoot issues, maintain records, install and configure systems, assist with user accounts, conduct audits, collaborate with the IT team, and educate end-users.

• Does the company offer any benefits with this position?

  Yes, the job includes benefits such as health insurance, paid time off, and a retirement plan.