Identity & Access Management (IAM) Lead

📢 We're Hiring: Identity & Access Management (IAM) Lead
📍 Location: Dallas–Fort Worth, TX
🏢 Work Model: Hybrid – Onsite 3 days per week
Work Authorization: U.S. Citizens & Green Card Holders Only C2C will work
We are looking for an experienced IAM Lead to provide hands-on operational leadership across identity governance, access management, approvals, escalations, and compliance activities.
🔑 Top 4 Skills
IAM Operations Leadership
IAM Governance & Access-Control Expertise
Stakeholder Coordination & Communication
Work Management & IT Service Management Discipline
💼 Key Responsibilities
Lead daily IAM operations, including access requests, approvals, access reviews, exceptions, and remediation.
Manage Jira tickets, priorities, backlogs, dependencies, and escalations.
Coordinate Level 2 access reviews and approvals for identity, entitlement, and privileged-access requests.
Collaborate with IAM architects, security teams, application owners, audit, and business stakeholders.
Monitor operational metrics, ticket aging, risks, and service performance.
Develop and maintain IAM procedures, runbooks, approval matrices, and escalation workflows.
Support audit readiness, compliance evidence, process improvements, and workflow automation.
Coordinate teams supporting Microsoft Entra ID, Active Directory, Saviynt, SailPoint, CyberArk, PAM, MFA, and secrets management.
✅ Required Qualifications
7+ years of experience in IAM, identity operations, cybersecurity, ITSM, or related IT operations.
Strong understanding of identity governance, access lifecycle management, privileged access, MFA, Active Directory, and Microsoft Entra ID.
Experience with Jira or comparable ticketing and work-management platforms.
Knowledge of incident, request, change, and problem management.
Strong stakeholder management, communication, prioritization, and operational reporting skills.
Ability to work onsite in the Dallas–Fort Worth area 3 days per week.
⭐ Preferred Qualifications
Experience with Saviynt, S