Inbound Fraud Call Center Representative

External job listingat Sohosqs

Tasks Assisting customers with fraud-related inquiries and account concerns in a call center environment. Requirements 12+ months of customer service experience 12+ months of banking or f...

External source - not verified3 weeks agoOpen until: Jan 12, 2027

Salary

Not provided

Location

Charlotte, United States

Employment type

Full time

Workplace

Not provided

Inbound Fraud Call Center Representative

Charlotte, United States

Job description

Tasks

  • Assisting customers with fraud-related inquiries and account concerns in a call center environment.

Requirements

  • 12+ months of customer service experience
  • 12+ months of banking or financial services experience
  • 12+ months of call center experience
  • 12+ months of experience working in a virtual/remote environment
  • Experience handling high-volume inbound calls in banking, fraud operations, retail banking, or financial services customer support.
  • Strong customer service, communication, and problem-solving skills.
  • Comfortable assisting customers with fraud-related inquiries and account concerns in a call center environment.

Schedule

  • Contract opportunities
  • Remote

How to apply

  • Share your updated resume by email.

Location

  • Charlotte, NC
  • Cincinnati / West Chester, OH
  • Candidates must reside within 60 miles or approximately 60 minutes of the specified location.

Similar jobs