International Non Voice Process Executive - UK Process | Kolkata
Published on CazVidat Company
Apply for International Non Voice Process Executive (UK Process) in Kolkata. Full-time role with ₹10,000/month. Join a dynamic team focused on UK market service
Salary
₹10,000 per month
Location
Kolkata, West Bengal, IN
Employment type
Full time
Workplace
Not provided
International Non Voice Process Executive - UK Process | Kolkata
₹10,000 per month
Job description
Join our team as an International Non Voice Process Executive specializing in UK processes, based in Kolkata, West Bengal, India. This full-time role offers an exciting opportunity to work in a collaborative environment focused on delivering high-quality non-voice services to UK clients. Key Responsibilities Manage a high volume of non-voice inquiries related to UK-based processes, ensuring prompt and accurate responses. Conduct and manage detailed surveys using strong survey skills to gather valuable insights. Maintain thorough documentation of communications and processes to ensure compliance with company standards. Support process improvement initiatives to enhance operational efficiency. Collaborate with team members and supervisors to provide feedback and identify growth opportunities. Train and mentor new team members on protocols and best practices. Monitor and report key performance metrics including response times and customer satisfaction. Required and Preferred Qualifications High School Diploma or equivalent. Excellent written and verbal communication skills in English. Experience in survey management or similar roles is preferred. Familiarity with CRM software is a plus. 1-2 years of relevant experience preferred; entry-level candidates with a positive attitude are encouraged to apply. We offer ample opportunities for career growth within a positive company culture that values teamwork, innovation, and respect. This is a non-remote position based in Kolkata with a monthly salary of ₹10,000.
Frequently asked questions
Is this position remote or on-site?
This is a non-remote position based in Kolkata, West Bengal, India.
What is the monthly salary for this role?
The salary for this position is INR 10,000 per month.
What kind of experience do I need to apply?
1-2 years of relevant experience is preferred, but entry-level candidates with a positive attitude are encouraged to apply.
What will my main responsibilities be?
You will manage a high volume of non-voice inquiries related to UK processes, conduct detailed surveys, maintain documentation, support process improvements, and train new team members.
Do I need any specific education or skills?
A High School Diploma or equivalent is required, along with excellent written and verbal English communication skills; experience with survey management and CRM software is a plus.
Are there opportunities for career growth?
Yes, the company offers ample opportunities for career growth within a positive culture that values teamwork, innovation, and respect.