International Voice Process Executive in Noida, Uttar Pradesh
Published on CazVidat Employer
Explore a full-time International Voice Process Executive job in Noida. Handle global customer calls, resolve inquiries, and support sales in an on-site role.
Salary
Not provided
Location
Noida, Uttar Pradesh, India
Employment type
Full time
Workplace
Not provided
International Voice Process Executive in Noida, Uttar Pradesh
Noida, Uttar Pradesh, India
Job description
Join a growing team in Noida, Uttar Pradesh, as a full-time International Voice Process Executive. In this customer-facing role, you will support international customers, resolve inquiries, and contribute to sales through inbound and outbound calls. The position is on-site and offers the opportunity to develop your customer service and sales skills in a fast-paced environment.
Key Responsibilities
- Handle inbound and outbound calls, answer customer questions, and provide effective solutions.
- Build rapport with international customers through clear, professional communication.
- Promote products and services, address objections, and work toward closing sales.
- Work with teammates to meet individual and team sales goals.
- Record call details and customer interactions accurately in the CRM.
- Attend training and workshops to strengthen product knowledge and sales techniques.
- Share customer feedback and suggest ways to improve processes.
Required and Preferred Qualifications
- Strong verbal and written communication skills.
- Customer-focused approach and effective problem-solving abilities.
- Sales or telemarketing experience is an advantage but is not required.
- Previous voice process experience is preferred; no specific educational requirement is stated.
- Familiarity with CRM software is an advantage.
- Ability to work collaboratively and adapt to flexible work hours as needed.
Compensation and Employment
Job type: Full-time
Listed pay: 20000 per year. Currency was not specified in the job posting.
Location: Noida, Uttar Pradesh, India. This is not a remote-eligible position.
Frequently asked questions
Is this position based in Noida or is remote work allowed?
This is an on-site position based in Noida, Uttar Pradesh, India, and remote work is not offered.
What kind of experience do I need to apply for this role?
Previous experience in voice process roles is preferred but not mandatory, and experience in sales or telemarketing is advantageous.
What are the main responsibilities of this International Voice Process Executive?
You will handle inbound and outbound international calls, resolve customer queries, promote products and services to drive sales, maintain CRM records, and collaborate with your team to meet sales targets.
What is the salary for this position?
The salary for this full-time role is ₹20,000 per year.
Are there any educational requirements for this job?
There are no strict educational requirements mentioned for this position.
Will I receive training to improve my skills?
Yes, the job description mentions participation in ongoing training to improve product knowledge and sales techniques.